Track Your Order

Keep up with what is happening with your aviation gift order by using the Presents for Pilots RealTime Order Track system! You can also just go ahead and click the link provided in the email you were sent when your order was confirmed.

Please Note: At this time, the order number you are emailed, formatted as Presents for Pilots (-XXXX), will not work with this Real Time Order Tracking system.

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Presents for Pilots Returns

You are either a leisurely browser, or a buyer who is just looking to find the perfect aviator gift quickly for your loved one. In either case, there are some cases where a Return may be necessary. Common reasons for eligible returns:

  • Did you receive something that doesn't work?
  • Did we ship the wrong thing?
  • Did your order arrive damaged?
  • Then contact us [CustomerCare@PresentsforPilots.com] No need to read any further. We'll take care of it for you.

Our time limit on returns is 30 days from the date of purchase. If you purchased the item from Presentsforpilots.com and it is in brand new condition in its original packaging, you can return it for a refund. Please help yourself by using the Presents for Pilots Return Form.

30 Day Return Policy

  • Presents for Pilots offers a 30 Day Return Policy from date of purchase. The return must be shipped within 30 days of date on sales receipt.
  • Proof of Purchase: The original transaction receipt (make a copy for your own records), must be included with the item being returned.
  • As New: The item being returned must be in new condition* (i.e. no scratches or other signs of use). All original packing materials (boxes, bags, etc.) must be returned with the item and undamaged (other than normally expected when opening the original package). If the item returned doesn't qualify "As New", as stated in this paragraph, then a restocking fee will be applied as a percentage of the amount originally billed for the item.

    Please help yourself by using the Presents for Pilots Return Form.

    Please double check that you have ordered the right aviator gift for your pilot. Take the time to verify that you have the correct item in your cart so that you can avoid the headache of a return or exchange. Selecting the correct item or part is the sole responsibility of the buyer.